Shipping and Delivery Policy

Last updated: 12 Nov 2025

1. Order Processing and Delivery Time

Orders are typically processed within 1–2 business days.
Delivery times vary based on your location and the product size. Estimated timelines are between 8–14 business days.
Delays may occur due to unforeseen circumstances or force majeure events.

2. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the cost at checkout. Additional charges may apply for oversized or heavy shipments.

3. Delivery Location and Access

You are responsible for providing an accurate and accessible delivery address.
You must ensure that the delivery location has the necessary access for the delivery vehicle. You are liable for any additional costs incurred due to inaccessible locations.

4. Offloading Responsibility

For heavy or bulky materials, offloading is your responsibility. You must arrange for the necessary labor or equipment (e.g., forklift) to offload the goods from the delivery vehicle.
Our delivery partners are not obligated to assist with offloading.

5. Risk of Loss

The risk of loss and title for items pass to you upon delivery. You are responsible for inspecting the goods for any damage or defects at the time of delivery.

6. Tracking

You will receive tracking information via email or SMS once your order has been dispatched.

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